Overview Provides leadership to achieve coordination of care delivery across the continuum for a specific patient population. Develops and implements business plans and market strategy to achieve growth, profitability, and market differentiation. Establishes, builds, and develops relationships with physicians to increase physician alignment and collaboration for the patient group served. Establishes, manages, and measures performance of the service line. Models appropriate behavior as exemplified in The Methodist Mission, Vision, and Values. Responsibilities Provide leadership to achieve coordination of care delivery across the care continuum for a specific patient population. Lead and facilitate multidisciplinary delivery of care that is patient‑and family‑centered and crosses inpatient and outpatient sites of care. Assist in facilitation and coordination of system‑wide initiatives to leverage strengths for the patient group served. Maximize service line success through incorporation of standardized processes, protocols, outcome measures, and enhanced patient experiences. Recommend scope of services provided using an interdisciplinary focus; collaborate with community resources, agencies, and advocacy groups that support the patient population outside the hospital. Interact and collaborate with MHMH CMOs and other senior leaders in coordinating psychiatric consultation‑liaison services for MHMH Adult facilities. Responsible for Business Planning & Market StrategyDevelop and implement strategic plans for increased market share and volume growth of the service line. Translate business tactics into goals that align with the strategic plan. Research and maintain knowledge of relevant market trends and evaluate the competitive position against local, regional, and national trends. Determine the resources to invest for future growth of the service line. Recommend, develop, and implement strategies to increase physician alignment and ensure the desired level of physician collaboration. Engage physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources. Develop a strong reputation for the service line that supports recruitment/retention of high caliber specialists. Establish, manage, and monitor performance targetsEstablish and define the metrics used to determine success and drive decisions for the service line. Conduct internal and external benchmarking to measure performance relative to benchmarks. Track and monitor data‑based evidence and qualitative measures to evaluate performance, identify the need for changes, and recognize opportunities for more effective performance across the entire continuum of care received by patients. Ensure the service line operates at maximal financial level. Drive resource and allocation decisions (capital, expense, marketing, staffing, etc.) to produce the greatest return and highest value to the stakeholders. Quality/RegulatoryEnsure compliance within regulatory guidelines and accrediting standards; manage activities or initiatives required to achieve accreditation or other special status for the service line. Demonstrate understanding of regulations and/or accreditation standards applicable to the service line; anticipate the impact of proposed regulations and prepare contingent strategies. Develop strong physician/administrator relationships and partnerships to facilitate evidence‑based clinical program quality management. Direct appropriate quality, monitoring, and evaluation activities; implement measures to ensure that hospital, DNV, and other quality and regulatory standards are accomplished. Education and Formal Training Requirements Required: Master's Degree in Healthcare Administration. Preferred: Master's Degree in Business Administration or Master's Degree in Nursing. Work Experience Requirements Required: 3-5 years of management experience. Preferred: 5-7 years of clinical nursing experience. Licenses and Certifications Required: Registered Nurse (TN) – Tennessee Board of Nursing. Knowledge, Skills, and Abilities Thorough knowledge of the principles and practices of nursing and hospital administration. Extensive experience working with physicians and clinicians. Strong ability to create a shared vision and successfully manage change to attain strategic objectives for the service line(s). Demonstrated capability to establish and maintain relationships, especially with physicians and external constituencies. Strong facilitation skills with proven ability in leading and facilitating teams to desired outcomes. Knowledge of applicable regulatory requirements and their application to academic medical centers and academic physician practices. Analytical ability to conceptualize well in unstructured, dynamic environments requiring analysis, foresight, intuition, and mature judgment, as well as knowledge of theories, principles, and practices to find solutions to unusual or unprecedented problems. Proven skills in interpersonal relationships, planning, organizing, and follow‑up. Exceptional verbal, written, and interpersonal skills; adept at presenting and facilitating communications to key stakeholders. Supervision Provided by this Position Manages directly and indirectly, nursing associates, and patient care support roles. Provides leadership and oversight for the assigned service line(s). Physical Demands Climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. Light work: exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. Requires close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The position is typically performed under conditions found in general office or administrative work. #J-18808-Ljbffr