Medical Office Associate – Family Medicine Center Full Time, Days, Monday‑Friday Summa Health System Family Medicine Center Location: US:OH:Akron Summary Greets patients, completes registration and collects co‑pays and past‑due balances, schedules appointments, captures required documentation for insurance processes, answers and routes phone calls, and provides billing information. Formal Education Required High school diploma or equivalent Experience & Training Required Light typing skills One year clerical experience Other Skills, Competencies and Qualifications Maintain confidentiality of patient, employee, or financial records Effective interpersonal communication in person and over the telephone Computer skills, including previous experience with an EMR Work effectively in a team environment Interact with patients/customers respecting their dignity Demonstrate customer‑service‑policy compliant behavior Handle bodily fluids and possible exposure to communicable disease Level of Physical Demands Exert up to ten pounds of force occasionally, and/or negligible force frequently; bend, stand, and work for extended periods Salary $17.43/hr – $20.92/hr (base salary only; additional pay determined by experience and location.) Benefits Basic Life and AD&D Supplemental Life and AD&D Dependent Life Insurance Short‑Term and Long‑Term Disability Accident Insurance, Hospital Indemnity, and Critical Illness Retirement Savings Plan Flexible Spending Accounts – Healthcare and Dependent Care Employee Assistance Program (EAP) Identity Theft Protection Pet Insurance Education Assistance Daily Pay Equal Opportunity Statement Equal Opportunity Employer / Veterans / Disabled. #J-18808-Ljbffr