GoTo Meeting is seeking a Senior Director of Strategic Care to lead the end-to-end servicing for B2B clients. This role involves ensuring high-value clients receive exceptional service, acting as their voice, and driving strategic initiatives to enhance customer satisfaction. The ideal candidate will have over 12 years of experience in customer service and account management with a focus on B2B technology and SaaS sectors. Responsibilities include overseeing service operations, client engagement, and cross-functional collaboration, contributing to the organization’s growth and transformation efforts.#J-18808-Ljbffr
Global Director Of Strategic Care & Client Experience
GOTO MEETING
jacksonville, jacksonville
Published 4 days ago
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